Returns & Exchanges
At Menerals, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with ease and precision.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing